Warranty

Products are guaranteed to be materially free from defects under normal use and service for a period of 1 year from the date of shipment of the product to the original purchaser from Tradenet Technology, Inc. Clearance products and Batteries are warranted for 90 days from date of shipment to customer.

This 1 year warranty covers manufacturing defects in materials and workmanship encountered in normal, reasonable use of the product during the warranty period.  This warranty does not apply:

   1.     to normal wear and tear

   2.     if the product has been mistreated or mishandled

   3.     if the product has been improperly installed or configured

   4.     if the product has been subject to an accident

   5.     if the product has been subject to lightning, power surges or any natural occurrence

   6.     if the product has been modified.

If a product covered by this warranty is claimed to be defective, the customer must follow the warranty return policy described below.  Upon receipt of returned products, Tradenet Technology, Inc, at its sole discretion, will either choose to repair, replace or issue a credit to the customer’s account.  

The warranty period for the repaired or replaced product shall terminate upon the termination date of the original warranty period of the defective product.

This warranty does not cover Software products, Key Codes, Voice Mails, batteries, headsets, licenses and Extended Warranty agreements, Service Agreements or Special Order Items.

Warranty Product Return Policy
 

If a product covered by this limited warranty is claimed to be defective, the end-user customer must request a Return Material Authorization (“RMA”) in accordance with the Returns Procedures set forth below.  An RMA request will be approved only if the product is still within the warranty period, and the customer follows the Returns Procedures described below.

The defective product must be received by Tradenet Technology, Inc., within 30 calendar days from the date the RMA is issued.  A defective product received by Tradenet Technology, Inc. more than 30 calendar days from the date the RMA is issued will not be accepted by Tradenet Technology Inc. and will not be eligible for repair, replacement or credit.  

Tradenet Technology, Inc. will only pay the cost of freight for the defective product to be returned to us if the address is in the United States and, if the customer uses our approved freight carrier and account number provided in the RMA documentation.

Warranties, Software, Key Codes, Voice Mails, Service Agreements and Special Order Items are not eligible for warranty return.  Please contact your sales representative if you have any questions about product eligibility for warranty return.

DISCLAIMERS.

IN NO EVENT SHALL TRADENET TECHNOLOGY, INC'S LIABILITY UNDER THIS WARRANTY EXCEED THE COST OF REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT.  THE WARRANTY AND DISCLAIMERS ABOVE CONSTITUTE TRADENET TECHNOLOGY, INC.’S SOLE AND EXCLUSIVE LIABILITY HEREUNDER AND IS THE EXCLUSIVE REMEDY FOR DEFECTIVE PRODUCTS.  THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS AND IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 

IN NO EVENT WILL TRADENET TECHNOLOGY, INC., OR ITS EMPLOYEES BE LIABLE FOR ANY LOST REVENUE, LOST PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT.

Some states do not allow limitations on the length of implied warranties or do not allow the exclusion or limitation of incidental and consequential damages, so some of the above provisions may not apply to you.  Some states provide for additional warranty rights and remedies.  The provisions in this limited warranty are not intended to limit, modify, reduce, disclaim or exclude any mandatory requirements provided by states.  This limited warranty gives you specific legal rights, and you may have other rights which vary from state to state.