When placing an order with Tradenet Technology you will be presented with several shipping options during checkout, including FedEx, USPS and UPS. If there is a special reason that you need to ship via a method we do not offer on the website please contact us.

Orders must be received prior to 3pm EST Monday through Friday in order to be shipped the same day. Orders received after the deadline may still get shipped but we cannot guarantee that they will. If your order is urgent please place it as soon as possible and contact a sales representative via email, phone or on our contact us page. There are certain situations where the order may not ship the same day even if received before the deadline. 

Some of those exceptions are:

Orders not placed during normal business hours will not be processed until the next business day. Large orders over 100 phones may take 24 to 48 hours to process, pack and ship. 

If part of your order is out of stock and you choose FedEX / UPS Ground as your shipping method we will ship your order when the out of stock items are received. (This is usually no more than 2 business days).

If part of your order is out of stock and you choose a FedEx / UPS Express service we will contact you to see if you would like the in stock portion of your order to ship that day or if you would like us to wait for the remainder to arrive before shipping. Please note that there may be additional shipping charges for split shipping. 

Other unexpected exceptions may apply that may be specific to the situation. 

Delivery Times

 Delivery times vary depending on the date the order is shipped, the shipping and delivery addresses, and other factors. FedEx / UPS is pretty reliable when it comes to their transit times so once you receive a tracking number from us you should be able to estimate with some accuracy when your order will arrive. Once you receive your tracking number you can visit the FedEx / UPS website to track your package. The tracking information usually contains the estimated delivery date which is usually pretty accurate.

International Shipping

We will gladly ship your order to any destination in the world serviced by FedEx, DHL or other custom freight brokers. Shipping rates are NOT automatically calculated during checkout. We may charge shipping after the order has been placed. If you have any questions or special requests regarding international shipping please contact us. Import and duty fees are the responsibility of the importer/receiver.